Frequently Asked Questions.

Questions about billing or technical stuff? Check here first!

Billing Questions

We accept the following payment methods:

  • Credit Card (VISA/AMEX/MASTERCARD/DISCOVER)
  • Debit Card
  • PayPal
  • Bitcoin (processed via BitPay)
  • AliPay (processed via Stripe)
  • AltCoins

Yes, we offer discounts on ALL plans when paying semi-anually or anually (up to 2 months free). We also give additional discounts for resellers when buying in bulk. (contact sales for more info).

No, curently we do not and we do not plan on implementing this yet.

No, we try to state clearly what services we provide and what customers can expect.
If there are any issues, we will try to resolve them.
If this isn't possible, we will try to provide alternatives to solve the issue.

Technical Questions
  • Tor exit nodes
  • Crypto currency mining
  • Port Scanning/malicious programs

All nodes come with a 1Gbps connection.
There are only a few nodes in Germany which need to be upgraded.


General Questions

No.
We are registered as an Australian company called GWY IT PTY LTD and we are trading as Crowncloud.net